The company began in 1945 with a individual apothecary’s shop owned by Mariano Que. He named it after Mercury. the courier of the Gods in Roman mythology. whose caduceus is sometimes used as a symbol of medical specialty. The shop began cutting packaged. bulk points into individual pieces and selling them separately ; this practise is conversationally called tingi-tingi in Filipino.
Upon the invitation of Ayala Corporation. Mercury Drug opened its 2nd subdivision in May 1963 at a developing commercial centre in Makati now known as the Ayala Center.
In 1965. Mercury Drug established its landmark subdivision by Plaza Miranda. Quiapo. Manila. which is noteworthy for its big outdoor LED screen.
Definition of ‘Industry’
A categorization that refers to a group of companies that are related in footings of their primary concern activities. In modern economic systems. there are tonss of different industry categorizations. which are typically grouped into larger classs called sectors.
Individual companies are by and large classified into industries based on their largest beginnings of gross. For illustration. an car maker might hold a little funding division that contributes 10 % to overall grosss. but the company will still be universally classified as an car shaper for ascription intents.
Ahead of its clip. Mercury Drug has been in the head of marketing invention and modernisation. From its “tingi-tingi” or by piece method of selling in 1945. it pioneered the motorised bringing service in 1948 therefore seting into action Mercury Drug’s first vision – “to serve you. to hold what you want. when you want it. ” Then. when apothecary’s shops closed during midday clip and opened 5 yearss a hebdomad. it introduced a 17-hour. 7 yearss a hebdomad apothecary’s shop service in 1952 and eventually going today’s 24/7 apothecary’s shop concatenation with its “Gising 24 Oras” operations in major locations nationally. Its self-service retail construct launched in 1963 is now institutionalized as the Store Conversion Program where Mercury Drug shops are converted into superstores that combines its pharmaceutics operations with convenience shops. It did away the traditional everything-over-the-counter merchandising and adopted superstores. which provided clients with faster and more convenient manner to shop and with a wider scope of merchandises to take from. The overall impact of these inventions was that they provided a better manner of doing medical specialties low-cost and accessible to more Filipinos.
With the showing in of the age of engineering and the outgrowth of disputing market conditions and turning client demands. Mercury Drug redefined itself to accommodate to its concern environment. To further bettering its shop degree operations. the computerized Take Order Stations have sped up functioning clip per client. ensuing to cut down waiting clip. Its Suki Card. a client value card. has enabled its loyal clients to gain points on their purchases which they can utilize as discounts on their following purchase. The Mercury TV. installed in more than 300 subdivisions. a true convergence of retail and amusement or “Retail-tainment” . It has been supplying clients with a day-to-day dosage of tips on healthy life style through simple. chip and extremely enlightening stuffs. Its uninterrupted in-house Service Excellence Training Program for its employees has improved service excellence and client dealingss at the shops. Even now that it has strongly established itself as the country’s No. 1 company in the drug retail concern. Mercury Drug will non rest on its awards. Alternatively. its successes serve as springboard for future selling schemes aimed at run intoing client outlooks and doing every Mercury Drug purchase a pleasant experience. Chief Competitors in Micro Environment:
Caltex ; I-Mart International Corporation ; Phils. Corporation ; Easy Mart ; Petron Corporation ; Philippine Seven Corporation ; Robert robinsons Convenience Store Inc. ; Seaoil Philippines Inc. ; Shell Philippines Inc. ; Philippines Corporation. Customers:
The clients or the consumers of quicksilver apothecary’s shop are both those in higher category or rank and file costumiers who can afford the budgetary subsidy of a merchandise.
Employees: 7. 000
Gross saless: PHP 42. 98 billion ( $ 8. 8 billion ) ( 2003 est. )
NAIC: 446110 Pharmacies and Drug Shops
Mercury Drug Corporation is the Philippines’ dominant pharmaceutics group. The Quezon City-based company operates a national concatenation of more than 450 apothecary’s shops. including company-owned and franchised shops. Mercury Drug is estimated to sell every bit much as 60 per centum of all medical specialties sold each twelvemonth in the Philippines ( the country’s infirmaries sell about 12 per centum of medical specialties ) . Mercury Drug’s pharmaceuticss follow the American theoretical account. uniting drug and medical equipment gross revenues with nonprescription medical specialties. personal attention points. basic family demands. cosmetics and other beauty merchandises. and the similar. Most of the company’s shops besides are equipped to hive away and sell serums. blood plasma. albumen. and similar biologically active medical merchandises.
In add-on to its apothecary’s shops. Mercury operates a concatenation of Mercury Drug Superstores. By and large attached to the company’s pharmaceuticss. the Mercury Drug Superstores extend the group’s mixture to include convenience shop and fast-food points. By the mid-2000s. Mercury Drug Corporation operated more than 150 Mercury Drug Superstores. Founded by Mariano Que. who foremost sold pills from a handcart in the fortiess. Mercury Drug Corporation remains a in private held company. Leadership of the company besides remains in the household: The company’s president is Mariano Que’s girl. Vivian Que-Ascona. Mercury Drug is a subordinate of the Mercury Group of Companies. which governs other Que household involvements. including the 10*Q convenience shop concatenation and the Tropical Hut fast-food group. In 2003. Mercury Drug’s grosss amounted to about PHP 43 billion ( $ 8. 8 billion ) .